Arborist Operations Manager

Join Our Team as an Arborist Operations Manager

Ever feel like you’re running the job anyway—calling the shots, solving the problems, keeping the wheels (and chippers) turning—just without the title to match?

We’re Timberscapes Inc., a locally rooted tree care company serving York Region and the Lake Simcoe area, and we’re looking for an Arborist Operations Manager who’s ready to truly own the operations side of the field.

This role is designed for a strong leader and organizer—someone who understands tree work deeply, but whose real strength is keeping crews productive, equipment dialed in, paperwork tight, and jobs moving smoothly from start to finish. While arboricultural knowledge is essential, this is not a climb-every-day role. Your primary job is making sure everyone else can do theirs effectively.

Who We Are

At Timberscapes, we handle tree removals, pruning, planting, maintenance, and Plant Health Care—but more importantly, we care about how the work gets done.

We believe in doing things properly: safely, efficiently, and to a standard you’d be proud to put your name on. Culture matters here. We’re serious about the work, but we also enjoy it—breakfast meetings, after-work barbecues, and team events are part of how we stay connected and build something solid together.

THE VALUES you’ll need to be in line with:

We have 5 that build our foundation!

SAFETY: The dangers of tree work are plenty, however through thoughtful planning and mitigation these dangers can be minimized. It is our responsibility to prevent injury to ourselves, our customers, and those we work alongside at all times. We ensure all our employees are trained to handle all the equipment they use and work in a safe manner.

QUALITY: We strive to always complete things to the best quality standard, within the parameters of the project. If we are not able to produce this quality it is our duty to seek guidance in order to improve. Our clients have trusted us with their projects and they shall receive our best. When we leave a job site, we look back at our work with pride. Clients always comment on our quality of work.

LEAN: At Timberscapes we adhere to the saying “smarter not harder”. Team members shall at all times be striving to produce the most efficient work possible through dynamic organizational practices and stellar time management skills.

GRIT: This is a super important value for us because it is the driver of achievement and success. Grit is independent of, and beyond, what talent and intelligence contribute to our day to day at Timberscapes. Being naturally smart and talented are great things, but to truly do well and thrive, we need the ability to push through and persevere through many aspects of our daily tasks. Without grit, our talents may be nothing more than unmet potential.

LEARN: Much like the trees we care for, from the moment we are put here on earth we begin to grow and to evolve. A hunger to seek knowledge is something that should be engrained in us all and this will fuel our future. The costs of education can be high, however the cost of being uneducated is far greater. Our continuous growth ensures all labour is profitable even if only through the lessons we’ve learned.

What You’ll Do

Field Operations & Execution

• Own the daily execution of all scheduled work across crews
• Ensure jobs are properly set up, staffed, and resourced before work begins
• Step into production or climbing when required to support crews or complex situations
• Make real-time operational decisions when conditions, access, weather, or scope change
• Keep crews moving efficiently while maintaining safety and quality standards

Crew Leadership & Supervision

• Serve as the primary operational leader for all field staff
• Keep crews focused, productive, and aligned with daily priorities
• Resolve people, performance, and job-site issues calmly and decisively
• Set clear expectations around conduct, safety, and quality
• Coach and support crew members through leadership, direction, and accountability

Scheduling, Logistics & Resource Management

• Plan and manage daily and weekly schedules across crews
• Lead morning meetings to set priorities, review the day’s plan, and align crews before heading to site
• Coordinate people, trucks, and equipment to maximize efficiency
• Re-sequence jobs to reduce downtime, bottlenecks, and wasted travel
• Adjust plans quickly due to weather, call-outs, or equipment constraints

Equipment, Trucks & Yard Organization

• Ensure trucks, chippers, saws, lifts, and climbing gear are clean, organized, and job-ready
• Maintain high standards for truck layout, storage systems, and equipment accountability
• Oversee inspections, basic troubleshooting, and maintenance scheduling
• Coordinate repairs and preventative maintenance to minimize downtime

Safety Leadership & Compliance

• Ensure hazards are identified and controls are in place for every job
• Lead crews by setting expectations—not just reacting to issues
• Enforce CSA Z133 standards and Ontario OH&S requirements
• Stop or modify work immediately if conditions or practices are unsafe

Quality Control, Paperwork & Client Coordination

• Ensure work meets Timberscapes’ quality standards before crews leave site
• Review and correct quality issues proactively
• Oversee completion of work orders, tailboards, inspections, and required paperwork
• Communicate professionally with clients when needed to keep jobs on track

Collaboration & Continuous Improvement

• Work closely with Sales Arborists to ensure scopes are clear and executable
• Provide feedback to improve estimating, planning, and crew deployment
• Maintain ISA Certified Arborist status and industry knowledge
• Continuously improve operational systems, crew flow, and field processes

What You Bring

• ISA Certified Arborist (preferred)
• 5–10 years of experience in the arboriculture industry
• 5+ years as a primary production climber
• 3–5+ years in a leadership or supervisory role
• Strong climbing, rigging, and technical arborist skills
• Proven ability to lead, mentor, and motivate crews
• Strong knowledge of CSA Z133 and Ontario OH&S
• Excellent communication, organization, and decision-making skills
• Comfortable working outdoors in all weather conditions
• Valid Ontario Class G Driver’s Licence with a clean driving record

Benefits Include:

• Quarterly performance bonus
• Company uniform provided
• Gear and equipment allowance
• Employee referral bonus
• Company events including after-work barbecues and team-building events
• Accident insurance
• Open, respectful culture where your experience and voice matter

Job Type: Full-time, Permanent, Seasonal. This is a permanent position with a typical 2–3 month winter layoff (Jan–March), with employment resuming each spring.

If you’re an experienced arborist and leader who takes pride in safety, quality, and crew excellence—and you’re ready to own field operations—we’d love to hear from you. To apply, email your resume to: hollyb@timberscapestps.com

Timberscapes Inc. provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.