• Georgina Chamber of Commerce: Consumer Survey - 2020

    Please fill out the questions below so we may get a clear view of the customer service you receive while shopping in Georgina.
    1. Do you own or manage a business in Georgina?
    If you answered yes, please fill out this survey based on your own personal shopping habits in Town. Please consider also filling out the survey for Businesses.
    Shopping in Georgina.
    2. When it comes to shopping in Georgina, please tell us if you agree or disagree with each of the following statements:
    Agree Somewhat Agree Disagree Don't know
    Georgina has a good range of shops, entertainment, and services that meet the community's needs
    Georgina businesses are clean and well-maintained
    As a consumer, I can find everything I need in Georgina
    Parking in shopping areas is accessible and convenient
    When I visit local stores I can find what I am looking for
    I am familiar with what selection is available to me in MOST of the stores in Georgina
    Local store prices are competitive compared to other areas
    3. Thinking about the stores you have shopped at in Georgina, what percent do you feel offer good customer service?
    4. When it comes to the staff employed at local businesses, what aspects of customer service are important to you? (Check all that apply)
    Living in Georgina
    7. As a resident of Georgina, check all of the items belows that you do on a regular basis.
    Professional services such as banking, salons, medical, etc
    Dining/ restaurants
    Leisure activities such as walking, parks, recreations, beaches, etc
    Entertainments such as arts. music. movies, etc.
    Transportation/Catch a bus
    Visiting friends or family
    8. In the past 12 months, approximately how often did you personally participate in each of the following activities in the Town of Georgina?
    More Than 5 Times 1 to 5 Times Not at All
    Attended an public festival or event
    Attended a public or private arts or cultural facility
    Volunteered or participated in a meeting or event
    Attended a sporting event
    Used a Town of Georgina community centre or senior centre
    Attended a public meeting about Town matters
    Visited the Tourism Information Centre at The Link or the seasonal Tourism Kiosk on Hwy 48
    9. Overall, how would you rate the quality of life in Georgina today?
    10. Do you feel that the quality of life in Georgina in the last three years has...
    If you believe the quality of life has improved, what is the reason why? Check all that apply.
    Growth/ development/ new construction & builds
    Employment/ job opportunities
    More cultural/ public events/ entertainment
    Lower crime rates/ safe
    Good transportation infrastructure
    If you believe the quality of life has worsened, what are the reasons why? Check all that apply.
    High Cost of Living
    Unemployment/Lack of Jobs
    Lack of Social Services/programs/facilities
    High Taxes
    Lack of Businesses/Business Closing Down
    13. The Georgina Chamber of Commerce has a full directory of their member businesses and organizations on its website (GeorginaChamber.com). In the last 12 months, have you used this directory to find a local business?
    14. The Georgina Chamber of Commerce has a full tourism directory on its tourism website, with lists of where to eat, shop, play and stay in Georgina (DiscoverGeorgina.ca). In the last 12 months, have you used this directory or recommended it to someone who is visiting the area?
    15. Have you ever read online customer reviews to determine whether a local business is a good business?
    16. How do online customer reviews influence your decision to use/select a local business?
    Issue Agenda:
    17. As a resident of Georgina, what is the most important issue that you face with the municipality; that is, the one issue you feel should receive the greatest attention from your local leaders?
    Thank-you for taking the time to fill out this survey. All answers will be compiled and released in a report.
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